Fraudulent Hotel Bookings in Canada: Report
The Hotel Association of Canada (HAC) has released a comprehensive report on the rising issue of fraudulent hotel bookings in Canada. This alarming trend is significantly impacting our industry, some key findings from the report include:
- 84% of HAC members reported being victims of booking fraud in 2024
- An estimated 3.8 million individual fraudulent bookings have been made so far this year
- The industry is facing foregone revenue losses of $462 million to $603 million due to these fraudulent bookings
These fraudulent bookings are often linked to visitor visa applications, where applicants or unscrupulous immigration consultants use fake credit cards to make long-term reservations with no intention of staying.
HAC is actively engaging with government officials to implement these recommendations and protect both our industry and the integrity of Canada’s immigration system.
Hotels Canada’s 2026 Annual Workforce Report
Hotels Canada’s 2026 Annual Workforce Report provides timely insights into the trends shaping Canada’s hotel workforce, as operators navigate a changing labour market. The report examines demographic trends, shifting labour dynamics, regional workforce pressures, and the critical role of both domestic and international talent in supporting hotel operations across the country. It also highlight...
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HAC continues to bring the hotel industry’s voice to federal consultations and parliamentary studies - advocating for practical policies that support workforc...
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