Interim President & CEO Appointment

As you all know, our President & CEO, Susie Grynol, will be leaving our Association in June.

Our Board of Directors has moved swiftly to engage the services of a well-known executive search firm, a search committee has been appointed and the process to replace our leader is underway. We look forward to announcing a new President & CEO when our process is complete.

In the meantime, in order to bridge the gap in leadership, our Board has appointed an Interim President & CEO and we are delighted to introduce him today.

Claude Paul Boivin, CAE, CEC, is an incredibly seasoned executive with over 27 years of experience leading national associations including: the International Development Research Centre, the Association of Consulting Engineering Companies, the Canadian Veterinarian Association and the Canadian Dental Association. He has also served as an Honorary Colonel in the Canadian Army and, most recently, as an executive leadership coach.

Claude Paul will begin onboarding next week in order to capitalize on the overlap period between now and Susie Grynol’s departure, and he will remain in the role until a permanent President & CEO is appointed. He will work directly with our dedicated staff, Board and other stakeholders to ensure continuity and to build on our momentum through the summer.

Please join us in welcoming Claude Paul to the Association!

Hotels Canada’s 2026 Annual Workforce Report

Hotels Canada’s 2026 Annual Workforce Report provides timely insights into the trends shaping Canada’s hotel workforce, as operators navigate a changing labour market. The report examines demographic trends, shifting labour dynamics, regional workforce pressures, and the critical role of both domestic and international talent in supporting hotel operations across the country. It also highlight...

Read More
Government Responds to Rural Workforce Pressures

The Government of Canada has announced new Temporary Foreign Worker Program (TFWP) measures. This is a direct response to concerns Canada’s hotel industry has...

Read More
Hotel Association of Canada Rebrands as Hotels Canada, Marking a New Era for the Industry

March 5, 2026 – Toronto, ON Today, Beth McMahon, President & CEO, announced a bold new era for the national voice of Canada’s hotel sector: the Hotel...

Read More
Advancing the Hotel Sector’s Agenda: HAC Champions Industry Priorities in Ottawa 

HAC continues to bring the hotel industry’s voice to federal consultations and parliamentary studies - advocating for practical policies that support workforc...

Read More